RETURN & EXCHANGE POLICIES

  • Items must be in their original condition with their original packaging.
  • Returns are allowed up to 30 days guarantee for a full refund.
  • After 30 days you will be issued a gift card for store credit.
  • Sorry, no cash refunds.
  • All clearance items are final sale.

CLOTHING/ ACCESSORIES

  • All items must be unworn and include the original packaging/tags – no pet hair, no human hair, no smoke smell – please.
  • Once clothing/accessories have been worn and/or washed they cannot be returned or exchanged.

FOOTWEAR

  • Shoes must not be worn and must include the original undamaged packaging.
  • Once shoes have been worn they cannot be returned or exchanged.

CLIMBING GEAR

  • ALL CLIMBING EQUIPMENT SALES ARE FINAL.