RETURN & EXCHANGE POLICIES
- Items must be in their original condition with their original packaging.
- Returns are allowed up to 30 days guarantee for a full refund.
- After 30 days you will be issued a gift card for store credit.
- Sorry, no cash refunds.
- All clearance items are final sale.
- All items must be unworn and include the original packaging/tags – no pet hair, no human hair, no smoke smell – please.
- Once clothing/accessories have been worn and/or washed they cannot be returned or exchanged.
- Shoes must not be worn and must include the original undamaged packaging.
- Once shoes have been worn they cannot be returned or exchanged.
- ALL CLIMBING EQUIPMENT SALES ARE FINAL.